:root {
    /* Default Industry-Grade Theme: Titanium Slate (Stripe/Linear Inspired) */
    --primary: #38bdf8;
    --primary-dark: #0284c7;
    --secondary: #6366f1;
    --bg-dark: #0b0f17;
    --bg-card: #131c2e;
    --text-main: #f8fafc;
    --text-muted: #94a3b8;
    --border: #1e293b;
    --success: #10b981;
    --danger: #f43f5e;
    --warning: #f59e0b;
}

/* Theme Variations - Industry-Level Enterprise Color Schemes */

/* Sapphire Executive Theme - Corporate Banking & ERP */
body.theme-blue {
    --primary: #3b82f6;
    --primary-dark: #1d4ed8;
    --secondary: #06b6d4;
    --bg-dark: #070e1b;
    --bg-card: #0f1a2e;
    --text-main: #f0f7ff;
    --text-muted: #8da6cb;
    --border: #1d2d48;
    --success: #10b981;
    --danger: #f43f5e;
    --warning: #f59e0b;
}

/* Emerald Onyx Theme - Luxury Real Estate & Wealth Management */
body.theme-green {
    --primary: #10b981;
    --primary-dark: #059669;
    --secondary: #06b6d4;
    --bg-dark: #06120e;
    --bg-card: #0f231c;
    --text-main: #ecfdf5;
    --text-muted: #6ee7b7;
    --border: #173e31;
    --success: #10b981;
    --danger: #f43f5e;
    --warning: #f59e0b;
}

/* Midnight Amethyst Theme - Tech & AI Luxury */
body.theme-purple {
    --primary: #8b5cf6;
    --primary-dark: #7c3aed;
    --secondary: #38bdf8;
    --bg-dark: #0d0915;
    --bg-card: #1a1329;
    --text-main: #f5f3ff;
    --text-muted: #c4b5fd;
    --border: #2e2147;
    --success: #10b981;
    --danger: #f43f5e;
    --warning: #f59e0b;
}

/* Monochrome Stealth Theme - Vercel / Linear Minimalist Dark */
body.theme-stealth,
body.theme-orange {
    --primary: #f8fafc;
    --primary-dark: #cbd5e1;
    --secondary: #64748b;
    --bg-dark: #08080a;
    --bg-card: #121217;
    --text-main: #fafafa;
    --text-muted: #a1a1aa;
    --border: #27272a;
    --success: #10b981;
    --danger: #f43f5e;
    --warning: #f59e0b;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    background-color: var(--bg-dark);
    color: var(--text-main);
    min-height: 100vh;
    font-family: 'Outfit', sans-serif;
}

input,
button,
textarea,
select {
    font-family: 'Outfit', sans-serif;
}

a {
    text-decoration: none;
    color: inherit;
}

ul {
    list-style: none;
}

/* Layout */
.app-container {
    display: flex;
    min-height: 100vh;
}

.sidebar {
    width: 260px;
    background: var(--bg-card);
    border-right: 1px solid var(--border);
    padding: 2rem;
    display: flex;
    flex-direction: column;
}

.main-content {
    flex: 1;
    padding: 2rem;
    overflow-y: auto;
}

.full-width {
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* Sidebar */
.logo {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--primary);
    margin-bottom: 3rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.nav-links li {
    margin-bottom: 0.5rem;
}

.nav-links a {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 0.75rem 1rem;
    border-radius: 0.5rem;
    color: var(--text-muted);
    transition: all 0.3s ease;
}

.nav-links li.active a,
.nav-links a:hover {
    background: rgba(99, 102, 241, 0.1);
    color: var(--primary);
}

.user-profile {
    margin-top: auto;
    padding-top: 1rem;
    border-top: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

/* Top Bar */
.top-bar {
    display: flex;
    justify-content: flex-end;
    align-items: center;
    padding-bottom: 1.5rem;
    margin-bottom: 1rem;
}

.user-profile-top {
    display: inline-flex;
    align-items: center;
    gap: 0.65rem;
    background: var(--bg-card);
    padding: 0.35rem 0.65rem 0.35rem 0.85rem;
    border-radius: 2rem;
    border: 1px solid var(--border);
    flex-shrink: 0;
    box-sizing: border-box;
    max-width: 100%;
}

.user-profile-top .user-info {
    text-align: right;
    display: flex;
    align-items: center;
    white-space: nowrap;
    max-width: 220px;
}

.user-profile-top .name {
    font-weight: 600;
    font-size: 0.85rem;
    color: var(--text-main);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 220px;
}

.user-profile-top .role {
    font-size: 0.75rem;
    color: var(--text-muted);
}

.user-profile-top .logout-btn {
    width: 36px;
    height: 36px;
    min-width: 36px;
    min-height: 36px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    border: none;
    border-radius: 0.5rem;
    color: white;
    box-shadow: 0 4px 6px -1px rgba(239, 68, 68, 0.3), 0 2px 4px -1px rgba(239, 68, 68, 0.1);
    transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    flex-shrink: 0;
    margin-left: 0.25rem;
}

.user-profile-top .logout-btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
    opacity: 0;
    transition: opacity 0.3s ease;
    z-index: 1;
}

.user-profile-top .logout-btn i {
    position: relative;
    z-index: 2;
    font-size: 1.1rem;
}

.user-profile-top .logout-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 10px 15px -3px rgba(239, 68, 68, 0.4), 0 4px 6px -2px rgba(239, 68, 68, 0.2);
}

.user-profile-top .logout-btn:hover::before {
    opacity: 1;
}

.user-profile-top .logout-btn:active {
    transform: translateY(0);
}

/* Auth Pages */
.auth-wrapper {
    width: 100%;
    height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    background: radial-gradient(circle at top right, #1e1b4b, var(--bg-dark));
}

.auth-card {
    background: var(--bg-card);
    padding: 2.5rem;
    border-radius: 1rem;
    width: 100%;
    max-width: 400px;
    border: 1px solid var(--border);
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.5);
}

.auth-header {
    text-align: center;
    margin-bottom: 2rem;
}

.auth-header h1 {
    font-size: 1.75rem;
    margin-bottom: 0.5rem;
}

.auth-header p {
    color: var(--text-muted);
    font-size: 0.9rem;
}

/* Forms */
.form-group {
    margin-bottom: 1.25rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-size: 0.9rem;
    color: var(--text-muted);
}

.form-group input,
.form-group textarea {
    width: 100%;
    padding: 0.75rem;
    background: var(--bg-dark);
    border: 1px solid var(--border);
    border-radius: 0.5rem;
    color: var(--text-main);
    outline: none;
    transition: border-color 0.3s;
}

.form-group input:focus {
    border-color: var(--primary);
}

.btn-primary {
    width: 100%;
    padding: 0.75rem;
    background: var(--primary);
    color: white;
    border: none;
    border-radius: 0.5rem;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.3s;
}

.btn-primary:hover {
    background: var(--primary-dark);
}

.btn-secondary {
    padding: 0.5rem 1rem;
    background: rgba(255, 255, 255, 0.1);
    color: white;
    border: none;
    border-radius: 0.5rem;
    cursor: pointer;
    transition: background 0.3s;
}

.btn-secondary:hover {
    background: rgba(255, 255, 255, 0.18);
    color: white;
}

.btn-secondary.active {
    background: var(--primary);
    color: white;
    font-weight: 600;
}

/* Toggle Switch */
.toggle-switch {
    position: relative;
    display: inline-block;
    width: 50px;
    height: 26px;
    margin: 0;
}

.toggle-switch input {
    opacity: 0;
    width: 0;
    height: 0;
}

.toggle-switch .slider {
    position: absolute;
    cursor: pointer;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background-color: var(--border);
    transition: 0.3s;
    border-radius: 26px;
}

.toggle-switch .slider:before {
    position: absolute;
    content: "";
    height: 18px;
    width: 18px;
    left: 4px;
    bottom: 4px;
    background-color: white;
    transition: 0.3s;
    border-radius: 50%;
}

.toggle-switch input:checked+.slider {
    background-color: var(--primary);
}

.toggle-switch input:checked+.slider:before {
    transform: translateX(24px);
}

.toggle-switch .slider:hover {
    opacity: 0.9;
}

.btn-secondary:hover {
    background: rgba(255, 255, 255, 0.2);
}

.btn-danger {
    background: var(--danger);
    color: white;
}

.btn-danger:hover {
    background: #dc2626;
}

.btn-success {
    background: var(--success);
    color: white;
}

.btn-success:hover {
    background: #059669;
}

.text-success {
    color: var(--success) !important;
}

.text-danger {
    color: var(--danger) !important;
}

/* Dashboard */
.dashboard-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
}

.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.stat-card {
    background: var(--bg-card);
    padding: 1.5rem;
    border-radius: 1rem;
    display: flex;
    align-items: center;
    gap: 1rem;
    border: 1px solid var(--border);
}

.stat-card .icon {
    width: 48px;
    height: 48px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
}

.income .icon {
    background: rgba(16, 185, 129, 0.2);
    color: var(--success);
}

.expense .icon {
    background: rgba(239, 68, 68, 0.2);
    color: var(--danger);
}

.balance .icon {
    background: rgba(99, 102, 241, 0.2);
    color: var(--primary);
}

.content-grid {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.card {
    background: var(--bg-card);
    padding: 1.5rem;
    border-radius: 1rem;
    border: 1px solid var(--border);
}

.card h2 {
    font-size: 1.25rem;
    margin-bottom: 1rem;
}

/* AI Section */
.ai-input-group {
    display: flex;
    gap: 0.5rem;
    margin-top: 1rem;
}

.ai-response-box {
    margin-top: 1rem;
    padding: 1rem;
    background: rgba(99, 102, 241, 0.1);
    border-radius: 0.5rem;
    border-left: 3px solid var(--primary);
}

/* Table */
.table-responsive {
    overflow-x: auto;
}

table {
    width: 100%;
    border-collapse: collapse;
}

th,
td {
    padding: 1rem;
    text-align: left;
    border-bottom: 1px solid var(--border);
    white-space: nowrap;
    /* Prevent wrapping for most cells */
}

/* Allow description to wrap */
td.description-cell {
    white-space: normal;
    min-width: 200px;
}

/* Ensure action column has enough space */
td:last-child {
    white-space: nowrap;
    min-width: 120px;
}

th {
    color: var(--text-muted);
    font-weight: 500;
    font-size: 0.9rem;
}

.status-badge {
    padding: 0.25rem 0.75rem;
    border-radius: 1rem;
    font-size: 0.8rem;
    font-weight: 500;
}

.status-badge.open {
    background: rgba(245, 158, 11, 0.2);
    color: var(--warning);
}

.status-badge.resolved {
    background: rgba(16, 185, 129, 0.2);
    color: var(--success);
}

/* Modal - for div-based modals */
.modal:not(dialog) {
    display: none;
    /* Hidden by default */
    position: fixed;
    /* Stay in place */
    z-index: 1000;
    /* Sit on top */
    left: 0;
    top: 0;
    width: 100%;
    /* Full width */
    height: 100%;
    /* Full height */
    overflow: auto;
    /* Enable scroll if needed */
    background-color: rgba(0, 0, 0, 0.5);
    /* Black w/ opacity */
    align-items: center;
    justify-content: center;
    backdrop-filter: blur(5px);
}

/* Dialog-based modals */
dialog.modal {
    border: none;
    padding: 0;
    background: transparent;
    max-width: 90vw;
    max-height: 90vh;
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    margin: 0;
}

dialog.modal:not([open]) {
    display: none !important;
}

dialog.modal::backdrop {
    background-color: rgba(0, 0, 0, 0.5);
    backdrop-filter: blur(5px);
}

.modal-content {
    background: var(--bg-card);
    padding: 2rem;
    border-radius: 1rem;
    width: 500px;
    max-width: 90vw;
    border: 1px solid var(--border);
    color: var(--text-main);
    animation: slideInUp 0.3s ease-out;
    position: relative;
    margin: auto;
    /* Fallback for flex centering */
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1.5rem;
}

.close-btn,
.close {
    background: none;
    border: none;
    color: var(--text-muted);
    font-size: 1.5rem;
    cursor: pointer;
    transition: color 0.2s;
}

.close-btn:hover,
.close:hover {
    color: var(--text-main);
}

/* Floating AI Widget */
.ai-widget-container {
    position: fixed;
    bottom: 2rem;
    right: 2rem;
    z-index: 1000;
}

.ai-fab {
    display: none !important;
}

.ai-fab::before {
    content: '';
    position: absolute;
    width: 100%;
    height: 100%;
    border-radius: 50%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 50%, #f093fb 100%);
    opacity: 0;
    transition: opacity 0.3s;
    animation: gradientShift 3s ease infinite;
}

.ai-fab:hover {
    transform: scale(1.15) rotate(5deg);
    box-shadow: 0 15px 40px rgba(102, 126, 234, 0.7);
}

.ai-fab:hover::before {
    opacity: 0.3;
}

@keyframes gradientShift {

    0%,
    100% {
        background-position: 0% 50%;
    }

    50% {
        background-position: 100% 50%;
    }
}

@keyframes pulse {

    0%,
    100% {
        box-shadow: 0 10px 30px rgba(102, 126, 234, 0.5);
    }

    50% {
        box-shadow: 0 10px 30px rgba(102, 126, 234, 0.8), 0 0 0 8px rgba(102, 126, 234, 0.1);
    }
}

.ai-chat-window {
    position: fixed;
    top: 72px;
    right: 24px;
    width: 420px;
    max-width: calc(100vw - 32px);
    height: 600px;
    max-height: calc(100vh - 95px);
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: 1.25rem;
    box-shadow: 0 25px 60px rgba(0, 0, 0, 0.5), 0 0 40px rgba(56, 189, 248, 0.15);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    transform-origin: top right;
    transform: scale(0);
    opacity: 0;
    transition: all 0.28s cubic-bezier(0.16, 1, 0.3, 1);
    pointer-events: none;
    z-index: 10000;
}

.ai-chat-window.active {
    transform: scale(1);
    opacity: 1;
    pointer-events: all;
}

/* Intent Quick Options Grid */
.ai-intent-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 0.5rem;
    margin: 0.65rem 0 0.85rem;
}

.ai-intent-grid .intent-btn {
    display: flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.55rem 0.65rem;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.1);
    border-radius: 8px;
    color: var(--text-main);
    font-size: 0.8rem;
    font-weight: 500;
    cursor: pointer;
    text-align: left;
    transition: all 0.2s ease;
}

.ai-intent-grid .intent-btn:hover {
    background: rgba(99, 102, 241, 0.15);
    border-color: rgba(99, 102, 241, 0.4);
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.2);
}

.ai-intent-grid .intent-btn:active {
    transform: translateY(0);
}

.chat-header {
    padding: 0.85rem 1rem;
    background: rgba(15, 23, 42, 0.95);
    border-bottom: 1px solid var(--border);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-header-info {
    display: flex;
    align-items: center;
    gap: 0.65rem;
}

.chat-header h3 {
    font-size: 0.92rem;
    color: #f8fafc;
    display: flex;
    gap: 0.5rem;
    align-items: center;
    margin: 0;
    font-weight: 700;
}

.desk-header-actions {
    display: flex;
    align-items: center;
    gap: 6px;
}

.desk-action-btn {
    background: rgba(255, 255, 255, 0.06);
    border: 1px solid rgba(255, 255, 255, 0.1);
    color: #94a3b8;
    width: 32px;
    height: 32px;
    border-radius: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all 0.2s ease;
    font-size: 0.85rem;
    padding: 0;
}

.desk-action-btn:hover {
    background: rgba(255, 255, 255, 0.15);
    color: #f8fafc;
}

.desk-action-btn:active {
    transform: scale(0.95);
}

.close-chat {
    background: none;
    border: none;
    color: var(--text-muted);
    font-size: 1.5rem;
    cursor: pointer;
}

.chat-body {
    flex: 1;
    padding: 1rem;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.message {
    max-width: 80%;
    padding: 0.75rem 1rem;
    border-radius: 1rem;
    font-size: 0.9rem;
    line-height: 1.4;
}

.message.bot {
    background: rgba(255, 255, 255, 0.05);
    align-self: flex-start;
    border-bottom-left-radius: 0.25rem;
}

.message.user {
    background: var(--primary);
    color: white;
    align-self: flex-end;
    border-bottom-right-radius: 0.25rem;
}

.ai-interactive-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    margin: 0.3rem 0.35rem 0.25rem 0;
    padding: 0.35rem 0.75rem;
    border-radius: 9999px;
    border: 1px solid rgba(99, 102, 241, 0.4);
    background: rgba(99, 102, 241, 0.14);
    color: #c7d2fe;
    font-size: 0.82rem;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    text-decoration: none;
    line-height: 1.2;
}

.ai-interactive-chip:hover {
    background: rgba(99, 102, 241, 0.3);
    border-color: #818cf8;
    color: #ffffff;
    transform: translateY(-1px);
    box-shadow: 0 2px 8px rgba(99, 102, 241, 0.25);
}

.ai-chat-link {
    color: #38bdf8;
    text-decoration: underline;
    font-weight: 500;
}

.ai-chat-link:hover {
    color: #7dd3fc;
}

.chat-input {
    padding: 1rem;
    border-top: 1px solid var(--border);
    display: flex;
    gap: 0.5rem;
}

.chat-input input {
    flex: 1;
    padding: 0.75rem;
    background: var(--bg-dark);
    border: 1px solid var(--border);
    border-radius: 2rem;
    color: var(--text-main);
    outline: none;
}

.chat-input button {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--primary);
    color: white;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.3s;
}

.chat-input button:hover {
    background: var(--primary-dark);
}

/* AI Ticket Suggestion Styles */
.message.ticket-suggestion {
    background: rgba(99, 102, 241, 0.15);
    border: 1px solid rgba(99, 102, 241, 0.3);
    max-width: 90%;
}

.btn-create-ticket {
    padding: 0.5rem 1rem;
    background: var(--primary);
    color: white;
    border: none;
    border-radius: 0.5rem;
    cursor: pointer;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    transition: all 0.3s;
    font-size: 0.85rem;
    margin-top: 0.5rem;
}

.btn-create-ticket:hover {
    background: var(--primary-dark);
    transform: translateY(-1px);
    box-shadow: 0 4px 8px rgba(99, 102, 241, 0.3);
}

.message.success-message {
    background: rgba(16, 185, 129, 0.15);
    border: 1px solid rgba(16, 185, 129, 0.3);
    color: var(--success);
    max-width: 90%;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.message.success-message i {
    font-size: 1.1rem;
}


/* Alerts */
.alert {
    padding: 0.75rem 1rem;
    border-radius: 0.5rem;
    margin-bottom: 1rem;
    font-size: 0.9rem;
    text-align: center;
}

.alert-error,
.flash-message.error {
    background: rgba(239, 68, 68, 0.2);
    color: var(--danger);
    border: 1px solid rgba(239, 68, 68, 0.3);
}

.alert-success,
/* Flash Messages */
.flash-container {
    position: fixed;
    top: 2rem;
    right: 2rem;
    z-index: 9999;
    display: flex;
    flex-direction: column;
    gap: 1rem;
    max-width: 400px;
}

.flash-message {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1rem 1.5rem;
    border-radius: 0.5rem;
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.3);
    animation: slideIn 0.3s ease-out;
    font-weight: 500;
    position: relative;
}

.flash-message i {
    font-size: 1.25rem;
}

.flash-message span {
    flex: 1;
}

.flash-close {
    background: none;
    border: none;
    color: inherit;
    font-size: 1.5rem;
    cursor: pointer;
    opacity: 0.7;
    transition: opacity 0.2s;
    padding: 0;
    line-height: 1;
}

.flash-close:hover {
    opacity: 1;
}

.flash-success {
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    color: white;
}

.flash-error {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    color: white;
}

.flash-warning {
    background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
    color: white;
}

.flash-info {
    background: linear-gradient(135deg, #3b82f6 0%, #2563eb 100%);
    color: white;
}

@keyframes slideIn {
    from {
        transform: translateX(400px);
        opacity: 0;
    }

    to {
        transform: translateX(0);
        opacity: 1;
    }
}

@keyframes slideOut {
    from {
        transform: translateX(0);
        opacity: 1;
    }

    to {
        transform: translateX(400px);
        opacity: 0;
    }
}

.reporter-info {
    font-size: 0.85rem;
    color: var(--primary);
    margin-bottom: 0.5rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    background: rgba(99, 102, 241, 0.1);
    padding: 0.25rem 0.5rem;
    border-radius: 4px;
    width: fit-content;
}

.filter-group {
    display: flex;
    gap: 0.5rem;
}

.filter-group .btn-secondary.active {
    background: var(--primary);
    color: white;
}

/* Role Toggle Switch */
.role-selection-container {
    margin-top: 1.5rem;
    margin-bottom: 1.5rem;
}

.role-toggle {
    position: relative;
    display: flex;
    background: var(--bg-dark);
    border: 1px solid var(--border);
    border-radius: 2rem;
    padding: 0.25rem;
    cursor: pointer;
    user-select: none;
    height: 50px;
}

.toggle-option {
    flex: 1;
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 2;
    color: var(--text-muted);
    font-weight: 500;
    transition: color 0.3s;
    font-size: 0.9rem;
}

.toggle-option.active {
    color: white;
}

.toggle-slider {
    position: absolute;
    top: 0.25rem;
    left: 0.25rem;
    width: calc(50% - 0.25rem);
    height: calc(100% - 0.5rem);
    background: var(--primary);
    border-radius: 1.75rem;
    transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    z-index: 1;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2);
}

/* Premium Auth Card Enhancements */
.auth-card {
    background: rgba(30, 41, 59, 0.8);
    /* Glassmorphism base */
    backdrop-filter: blur(12px);
    border: 1px solid rgba(255, 255, 255, 0.1);
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.5),
        0 0 0 1px rgba(255, 255, 255, 0.05);
    transition: transform 0.3s, box-shadow 0.3s;
}

.auth-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 30px 60px -12px rgba(0, 0, 0, 0.6),
        0 0 0 1px rgba(99, 102, 241, 0.2);
    border-color: rgba(99, 102, 241, 0.3);
}

.auth-header h1 {
    background: linear-gradient(135deg, #fff, #94a3b8);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
}

.form-group input:focus {
    box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.2);
}

/* ============================================
   MODERN TICKET VIEW STYLES
   ============================================ */

/* Tickets Container */
.tickets-container {
    max-width: 1600px;
    margin: 0 auto;
}

/* Page Header */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
    padding-bottom: 1.5rem;
    border-bottom: 1px solid var(--border);
}

.page-header h1 {
    font-size: 2rem;
    font-weight: 700;
    background: linear-gradient(135deg, var(--primary), var(--secondary));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.page-header p {
    color: var(--text-muted);
    margin-top: 0.5rem;
    font-size: 0.95rem;
}

/* View Toggle */
.view-toggle {
    display: flex;
    gap: 0.5rem;
    background: var(--bg-dark);
    padding: 0.25rem;
    border-radius: 0.75rem;
    border: 1px solid var(--border);
}

.view-toggle .btn-secondary {
    padding: 0.5rem 1rem;
    background: transparent;
    border-radius: 0.5rem;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.9rem;
}

.view-toggle .btn-secondary.active {
    background: var(--primary);
    color: white;
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.3);
}

/* Filter Group */
.filter-group {
    display: flex;
    gap: 0.75rem;
    margin-bottom: 2rem;
    flex-wrap: wrap;
}

.filter-group .btn-secondary {
    padding: 0.65rem 1.25rem;
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: 0.75rem;
    transition: all 0.3s ease;
    font-weight: 500;
    position: relative;
    overflow: hidden;
}

.filter-group .btn-secondary::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: linear-gradient(135deg, var(--primary), var(--secondary));
    opacity: 0;
    transition: opacity 0.3s ease;
    z-index: -1;
}

.filter-group .btn-secondary:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.2);
}

.filter-group .btn-secondary.active {
    background: linear-gradient(135deg, var(--primary), var(--secondary));
    color: white;
    border-color: transparent;
    box-shadow: 0 4px 16px rgba(99, 102, 241, 0.4);
}

/* ============================================
   KANBAN BOARD VIEW
   ============================================ */

.kanban-board {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 1.5rem;
    margin-top: 2rem;
}

.kanban-column {
    background: var(--bg-card);
    border-radius: 1rem;
    padding: 1.5rem;
    border: 1px solid var(--border);
    min-height: 400px;
    display: flex;
    flex-direction: column;
}

.kanban-column-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 1.5rem;
    padding-bottom: 1rem;
    border-bottom: 2px solid var(--border);
}

.kanban-column-title {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    font-size: 1.1rem;
    font-weight: 600;
}

.kanban-column-count {
    background: rgba(99, 102, 241, 0.2);
    color: var(--primary);
    padding: 0.25rem 0.75rem;
    border-radius: 1rem;
    font-size: 0.85rem;
    font-weight: 600;
}

.kanban-cards {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    flex: 1;
}

/* Status Column Colors */
.kanban-column.open .kanban-column-header {
    border-bottom-color: var(--warning);
}

.kanban-column.in-progress .kanban-column-header {
    border-bottom-color: #3b82f6;
}

.kanban-column.resolved .kanban-column-header {
    border-bottom-color: var(--success);
}

.kanban-column.closed .kanban-column-header {
    border-bottom-color: var(--text-muted);
}

/* ============================================
   ENHANCED TICKET CARDS
   ============================================ */

.tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
    gap: 1.5rem;
    animation: fadeIn 0.5s ease-out;
}

.ticket-card {
    background: var(--bg-card);
    border-radius: 1rem;
    padding: 1.5rem;
    border: 1px solid var(--border);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    cursor: pointer;
}

/* Glassmorphism Effect */
.ticket-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, var(--primary), var(--secondary));
    opacity: 0;
    transition: opacity 0.3s ease;
}

.ticket-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 12px 24px rgba(0, 0, 0, 0.3);
    border-color: rgba(99, 102, 241, 0.5);
}

.ticket-card:hover::before {
    opacity: 1;
}

/* Status-based Card Accents */
.ticket-card.open {
    border-left: 3px solid var(--warning);
}

.ticket-card.in-progress {
    border-left: 3px solid #3b82f6;
}

.ticket-card.resolved {
    border-left: 3px solid var(--success);
}

.ticket-card.closed {
    border-left: 3px solid var(--text-muted);
}

.ticket-card.pending-user-response {
    border-left: 3px solid var(--secondary);
}

.ticket-card.rejected {
    border-left: 3px solid var(--danger);
}

/* Ticket Card Header */
.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1rem;
}

.ticket-id {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--primary);
    background: rgba(99, 102, 241, 0.1);
    padding: 0.25rem 0.75rem;
    border-radius: 0.5rem;
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
}

/* Enhanced Status Badges */
.status-badge {
    padding: 0.35rem 0.85rem;
    border-radius: 1.5rem;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
}

.status-badge::before {
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: currentColor;
    animation: pulse 2s infinite;
}

/* Status Badge Colors */
.ticket-card.open .status-badge,
.ticket-row.open .status-badge {
    background: linear-gradient(135deg, #f59e0b, #d97706);
    color: white;
}

.ticket-card.in-progress .status-badge,
.ticket-row.in-progress .status-badge {
    background: linear-gradient(135deg, #3b82f6, #2563eb);
    color: white;
}

.ticket-card.resolved .status-badge,
.ticket-row.resolved .status-badge {
    background: linear-gradient(135deg, #10b981, #059669);
    color: white;
}

.ticket-card.closed .status-badge,
.ticket-row.closed .status-badge {
    background: linear-gradient(135deg, #64748b, #475569);
    color: white;
}

.ticket-card.pending-user-response .status-badge,
.ticket-row.pending-user-response .status-badge {
    background: linear-gradient(135deg, #ec4899, #db2777);
    color: white;
}

.ticket-card.rejected .status-badge,
.ticket-row.rejected .status-badge {
    background: linear-gradient(135deg, #ef4444, #dc2626);
    color: white;
}

/* Ticket Content */
.ticket-title {
    font-size: 1.15rem;
    font-weight: 600;
    margin-bottom: 0.75rem;
    color: var(--text-main);
    line-height: 1.4;
}

.ticket-desc {
    color: var(--text-muted);
    font-size: 0.9rem;
    line-height: 1.6;
    margin-bottom: 1rem;
    display: -webkit-box;
    -webkit-line-clamp: 3;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

/* Assigned Info */
.assigned-info {
    background: rgba(99, 102, 241, 0.1);
    padding: 0.75rem;
    border-radius: 0.75rem;
    margin-bottom: 1rem;
    font-size: 0.85rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    border: 1px solid rgba(99, 102, 241, 0.2);
}

.assigned-info i {
    color: var(--primary);
}

/* Ticket Footer */
.ticket-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 1rem;
    padding-top: 1rem;
    border-top: 1px solid var(--border);
}

.ticket-footer .date {
    font-size: 0.85rem;
    color: var(--text-muted);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.ticket-footer .date::before {
    content: '\f017';
    font-family: 'Font Awesome 6 Free';
    font-weight: 400;
}

/* Button Styles */
.btn-sm {
    padding: 0.5rem 1rem;
    font-size: 0.85rem;
    border-radius: 0.5rem;
    border: none;
    cursor: pointer;
    transition: all 0.3s ease;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
}

.btn-sm.btn-primary {
    background: linear-gradient(135deg, var(--primary), var(--primary-dark));
    color: white;
}

.btn-sm.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.4);
}

.btn-sm.btn-secondary {
    background: var(--bg-dark);
    color: var(--text-main);
    border: 1px solid var(--border);
}

.btn-sm.btn-secondary:hover {
    background: rgba(99, 102, 241, 0.1);
    border-color: var(--primary);
    color: var(--primary);
}

/* ============================================
   MODERN TABLE VIEW
   ============================================ */

.tickets-table-container {
    background: var(--bg-card);
    border-radius: 1rem;
    border: 1px solid var(--border);
    overflow-x: auto;
    overflow-y: auto;
    max-height: 550px;
    animation: fadeIn 0.5s ease-out;
}

.tickets-table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
}

.tickets-table thead {
    background: rgba(99, 102, 241, 0.1);
}

.tickets-table th {
    padding: 1rem 1.25rem;
    text-align: left;
    font-weight: 600;
    color: var(--primary);
    font-size: 0.85rem;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    position: sticky;
    top: 0;
    background: var(--bg-card);
    z-index: 10;
    box-shadow: inset 0 -2px 0 var(--border);
    white-space: nowrap;
}

.tickets-table tbody tr {
    border-bottom: 1px solid var(--border);
    transition: all 0.3s ease;
}

.tickets-table tbody tr:hover {
    background: rgba(99, 102, 241, 0.05);
}

.tickets-table td {
    padding: 1rem 1.25rem;
    color: var(--text-main);
    font-size: 0.9rem;
    white-space: nowrap;
}

.tickets-table td:first-child {
    font-weight: 600;
    color: var(--primary);
}

/* ============================================
   MODALS ENHANCEMENT
   ============================================ */

.modal-content {
    background: var(--bg-card);
    backdrop-filter: blur(12px);
    border: 1px solid rgba(99, 102, 241, 0.2);
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.5);
}

.modal-content h2 {
    background: linear-gradient(135deg, var(--primary), var(--secondary));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    margin-bottom: 1.5rem;
    font-size: 1.5rem;
}

.close-button {
    position: absolute;
    top: 1.5rem;
    right: 1.5rem;
    background: rgba(255, 255, 255, 0.1);
    border: none;
    color: var(--text-muted);
    font-size: 1.5rem;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
}

.close-button:hover {
    background: rgba(239, 68, 68, 0.2);
    color: var(--danger);
    transform: rotate(90deg);
}

.comment-history {
    max-height: 300px;
    overflow-y: auto;
    margin-bottom: 1.5rem;
    padding: 1rem;
    background: var(--bg-dark);
    border-radius: 0.75rem;
    border: 1px solid var(--border);
}

.comment-history::-webkit-scrollbar {
    width: 6px;
}

.comment-history::-webkit-scrollbar-track {
    background: var(--bg-dark);
    border-radius: 3px;
}

.comment-history::-webkit-scrollbar-thumb {
    background: var(--primary);
    border-radius: 3px;
}

/* Form Actions */
.form-actions {
    display: flex;
    gap: 1rem;
    margin-top: 1.5rem;
}

.form-actions .btn-primary,
.form-actions .btn-secondary {
    flex: 1;
    padding: 0.75rem;
    border-radius: 0.75rem;
    font-weight: 600;
    transition: all 0.3s ease;
}

.form-actions .btn-primary {
    background: linear-gradient(135deg, var(--primary), var(--primary-dark));
}

.form-actions .btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 16px rgba(99, 102, 241, 0.4);
}

/* AI Box */
.ai-box {
    margin-top: 1rem;
    padding: 1rem;
    background: rgba(99, 102, 241, 0.1);
    border-radius: 0.75rem;
    border-left: 3px solid var(--primary);
    animation: slideDown 0.3s ease-out;
}

.ai-box.hidden {
    display: none;
}

.btn-text {
    background: none;
    border: none;
    color: var(--primary);
    cursor: pointer;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.5rem;
    transition: all 0.3s ease;
}

.btn-text:hover {
    color: var(--primary-dark);
    transform: translateX(4px);
}

/* Empty State */
.empty-state {
    text-align: center;
    padding: 4rem 2rem;
    color: var(--text-muted);
}

.empty-state i {
    font-size: 4rem;
    margin-bottom: 1rem;
    opacity: 0.3;
}

.empty-state p {
    font-size: 1.1rem;
}

/* ============================================
   ANIMATIONS
   ============================================ */

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@keyframes slideDown {
    from {
        opacity: 0;
        transform: translateY(-10px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@keyframes pulse {

    0%,
    100% {
        opacity: 1;
    }

    50% {
        opacity: 0.5;
    }
}

/* ============================================
   RESPONSIVE DESIGN
   ============================================ */

@media (max-width: 1024px) {
    .kanban-board {
        grid-template-columns: repeat(2, 1fr);
    }

    .tickets-grid {
        grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    }
}

@media (max-width: 768px) {
    .page-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 1rem;
    }

    .view-toggle {
        width: 100%;
    }

    .kanban-board {
        grid-template-columns: 1fr;
    }

    .tickets-grid {
        grid-template-columns: 1fr;
    }

    .content-grid {
        grid-template-columns: 1fr;
    }

    /* Floating AI Chat Widget Mobile Responsiveness */
    .ai-widget-container {
        bottom: 1.5rem;
        right: 1.5rem;
    }

    .ai-fab {
        width: 56px;
        height: 56px;
        font-size: 1.5rem;
    }

    .ai-chat-window {
        position: fixed;
        bottom: 5.5rem;
        right: 1.5rem;
        left: 1.5rem;
        width: auto;
        height: 60vh;
        max-height: 520px;
    }
}

/* Select Dropdown Enhancement */
.form-group select {
    width: 100%;
    padding: 0.75rem;
    background: var(--bg-dark);
    border: 1px solid var(--border);
    border-radius: 0.5rem;
    color: var(--text-main);
    outline: none;
    transition: border-color 0.3s;
    cursor: pointer;
}

.form-group select:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.2);
}

.form-group select option {
    background: var(--bg-card);
    color: var(--text-main);
    padding: 0.5rem;
}

/* Global Date Picker Styling for Dark Mode */
input[type="date"]::-webkit-calendar-picker-indicator {
    filter: invert(1);
    cursor: pointer;
}
/* AI Chat Formatting */
.ai-table {
    width: 100%;
    border-collapse: collapse;
    margin: 1rem 0;
    font-size: 0.9rem;
    background: var(--bg-card);
    border-radius: 0.5rem;
    overflow: hidden;
}

.ai-table th,
.ai-table td {
    padding: 0.75rem;
    border: 1px solid var(--border);
    text-align: left;
}

.ai-table th {
    background: rgba(99, 102, 241, 0.1);
    color: var(--primary);
    font-weight: 600;
}

.ai-table tr:hover {
    background: rgba(255, 255, 255, 0.02);
}

.message.bot ul {
    margin: 0.5rem 0 0.5rem 1.5rem;
    padding: 0;
}

.message.bot li {
    margin-bottom: 0.25rem;
}

.message.bot strong {
    color: var(--primary);
    font-weight: 600;
}

/* ── In-Chat Form & Chips (Resident Assistant) ── */
/* ── In-Chat Form & Chips (Resident Assistant) ── */
.message.has-card,
.message.bot.has-card,
.message:has(.desk-form-card),
.message:has(.desk-success-card),
.message:has(.desk-inchat-form) {
    max-width: 100% !important;
    width: 100% !important;
    background: transparent !important;
    padding: 0 !important;
    margin: 0.25rem 0 !important;
    border: none !important;
    box-shadow: none !important;
}

.desk-form-card,
.desk-inchat-form {
    width: 100% !important;
    background: linear-gradient(180deg, rgba(30, 41, 59, 0.9) 0%, rgba(15, 23, 42, 0.98) 100%);
    backdrop-filter: blur(16px);
    -webkit-backdrop-filter: blur(16px);
    border: 1px solid rgba(255, 255, 255, 0.12);
    box-shadow: 0 12px 32px -5px rgba(0, 0, 0, 0.5), 0 0 0 1px rgba(99, 102, 241, 0.2);
    border-radius: 1rem;
    padding: 1.1rem !important;
    margin: 0.25rem 0 !important;
    position: relative;
    overflow: hidden;
    box-sizing: border-box !important;
    transition: all 0.25s ease;
}

.desk-form-card::before,
.desk-inchat-form::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, #38bdf8, #6366f1, #a855f7);
}

.desk-form-header {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
    margin-bottom: 0.85rem;
}

.desk-form-icon {
    width: 36px;
    height: 36px;
    border-radius: 0.65rem;
    background: linear-gradient(135deg, rgba(99, 102, 241, 0.25), rgba(14, 165, 233, 0.25));
    border: 1px solid rgba(99, 102, 241, 0.4);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #38bdf8;
    font-size: 1rem;
    flex-shrink: 0;
    box-shadow: 0 2px 10px rgba(99, 102, 241, 0.25);
}

.desk-form-title {
    font-size: 0.92rem;
    font-weight: 700;
    color: #f8fafc;
    line-height: 1.25;
    margin-bottom: 0.15rem;
}

.desk-form-subtitle {
    font-size: 0.75rem;
    color: #94a3b8;
    line-height: 1.35;
}

.desk-form-error {
    background: rgba(239, 68, 68, 0.15);
    border: 1px solid rgba(239, 68, 68, 0.35);
    color: #fca5a5;
    padding: 0.45rem 0.65rem;
    border-radius: 0.5rem;
    font-size: 0.76rem;
    margin-bottom: 0.75rem;
    display: none;
    align-items: center;
    gap: 0.45rem;
    animation: fadeIn 0.2s ease;
}

.desk-form-group {
    width: 100% !important;
    box-sizing: border-box !important;
    margin-bottom: 0.75rem;
}

.desk-form-label {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.72rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: #94a3b8;
    margin-bottom: 0.35rem;
}

.desk-form-label .req {
    color: #f43f5e;
    font-weight: 700;
    margin-left: 2px;
}

.desk-input-wrap {
    position: relative !important;
    width: 100% !important;
    box-sizing: border-box !important;
    display: block !important;
}

.desk-input-wrap .field-icon {
    position: absolute !important;
    left: 0.85rem !important;
    top: 50% !important;
    transform: translateY(-50%) !important;
    color: #64748b;
    font-size: 0.85rem;
    pointer-events: none;
    transition: color 0.2s ease;
    z-index: 2;
}

.desk-form-control,
.desk-input-field {
    width: 100% !important;
    min-width: 0 !important;
    max-width: 100% !important;
    height: 40px !important;
    background: rgba(15, 23, 42, 0.85) !important;
    border: 1px solid rgba(255, 255, 255, 0.14) !important;
    border-radius: 0.55rem !important;
    padding: 0 0.85rem !important;
    color: #f8fafc !important;
    font-size: 0.83rem !important;
    line-height: 38px !important;
    outline: none !important;
    box-sizing: border-box !important;
    transition: all 0.2s ease !important;
    font-family: inherit !important;
    display: block !important;
}

.desk-input-wrap .desk-form-control,
.desk-input-wrap .desk-input-field {
    padding-left: 2.3rem !important;
}

.desk-form-control:hover,
.desk-input-field:hover {
    border-color: rgba(255, 255, 255, 0.25) !important;
}

.desk-form-control:focus,
.desk-input-field:focus {
    border-color: #6366f1 !important;
    background: rgba(15, 23, 42, 0.98) !important;
    box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.25) !important;
}

.desk-input-wrap:focus-within .field-icon {
    color: #818cf8 !important;
}

.desk-form-control::placeholder,
.desk-input-field::placeholder {
    color: #64748b;
}

select.desk-form-control,
select.desk-input-field {
    appearance: none !important;
    -webkit-appearance: none !important;
    -moz-appearance: none !important;
    background-color: rgba(15, 23, 42, 0.85) !important;
    background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e") !important;
    background-repeat: no-repeat !important;
    background-position: right 0.75rem center !important;
    background-size: 0.95rem !important;
    padding-right: 2.1rem !important;
    cursor: pointer !important;
}

select.desk-form-control option,
select.desk-input-field option {
    background: #0f172a !important;
    color: #f8fafc !important;
    padding: 0.5rem !important;
}

textarea.desk-form-control,
textarea.desk-input-field {
    height: auto !important;
    min-height: 58px !important;
    line-height: 1.4 !important;
    padding: 0.55rem 0.8rem !important;
    resize: vertical !important;
}

.desk-form-row {
    display: grid !important;
    grid-template-columns: 1fr 1fr !important;
    gap: 0.75rem !important;
    width: 100% !important;
    box-sizing: border-box !important;
    margin-bottom: 0.75rem !important;
}

@media (max-width: 480px) {
    .desk-form-row {
        grid-template-columns: 1fr !important;
        gap: 0.6rem !important;
    }
}

.desk-form-actions {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin-top: 0.85rem;
}

.desk-btn-primary,
.desk-submit-btn {
    flex: 1;
    height: 38px;
    background: linear-gradient(135deg, #0ea5e9, #6366f1);
    color: #ffffff;
    border: none;
    padding: 0 1rem;
    border-radius: 0.55rem;
    font-size: 0.84rem;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
    transition: all 0.2s ease;
    box-shadow: 0 4px 14px rgba(99, 102, 241, 0.3);
}

.desk-btn-primary:hover,
.desk-submit-btn:hover {
    filter: brightness(1.1);
    transform: translateY(-1px);
    box-shadow: 0 6px 18px rgba(99, 102, 241, 0.4);
}

.desk-btn-primary:active,
.desk-submit-btn:active {
    transform: translateY(0);
}

.desk-btn-primary:disabled,
.desk-submit-btn:disabled {
    opacity: 0.65;
    cursor: not-allowed;
    transform: none;
    box-shadow: none;
}

.desk-btn-ghost {
    height: 38px;
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid rgba(255, 255, 255, 0.12);
    color: #94a3b8;
    padding: 0 0.95rem;
    border-radius: 0.55rem;
    font-size: 0.84rem;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.desk-btn-ghost:hover {
    background: rgba(255, 255, 255, 0.1);
    color: #f8fafc;
    border-color: rgba(255, 255, 255, 0.2);
}

/* ── Success Receipt & Voucher Card ── */
.desk-success-card {
    background: linear-gradient(180deg, rgba(30, 41, 59, 0.85) 0%, rgba(15, 23, 42, 0.95) 100%);
    border: 1px solid rgba(34, 197, 94, 0.35);
    box-shadow: 0 10px 28px -5px rgba(34, 197, 94, 0.15);
    border-radius: 1rem;
    padding: 1.1rem;
    margin-top: 0.65rem;
    position: relative;
    overflow: hidden;
}

.desk-success-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, #22c55e, #10b981, #06b6d4);
}

.desk-success-head {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    margin-bottom: 0.8rem;
}

.desk-success-icon {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: rgba(34, 197, 94, 0.18);
    border: 1px solid rgba(34, 197, 94, 0.4);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #22c55e;
    font-size: 1.15rem;
    flex-shrink: 0;
}

.desk-success-title {
    font-size: 0.94rem;
    font-weight: 700;
    color: #22c55e;
}

.desk-detail-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 0.5rem;
    background: rgba(15, 23, 42, 0.65);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 0.6rem;
    padding: 0.65rem 0.8rem;
    margin: 0.75rem 0;
}

.desk-detail-item {
    display: flex;
    flex-direction: column;
    gap: 0.15rem;
}

.desk-detail-key {
    font-size: 0.68rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: #94a3b8;
}

.desk-detail-val {
    font-size: 0.82rem;
    font-weight: 600;
    color: #f8fafc;
}

/* Digital Gate Pass Voucher Special Box */
.desk-passcode-box {
    background: linear-gradient(135deg, rgba(34, 197, 94, 0.12), rgba(6, 182, 212, 0.1));
    border: 1px dashed rgba(34, 197, 94, 0.4);
    border-radius: 0.75rem;
    padding: 0.85rem;
    text-align: center;
    margin: 0.75rem 0;
    position: relative;
}

.desk-passcode-label {
    font-size: 0.68rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: #86efac;
    font-weight: 700;
    margin-bottom: 0.25rem;
}

.desk-passcode-val {
    font-size: 1.6rem;
    font-weight: 800;
    color: #22c55e;
    letter-spacing: 2px;
    font-family: monospace, monospace;
}

.desk-passcode-copy {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.15);
    color: #cbd5e1;
    font-size: 0.72rem;
    padding: 0.25rem 0.6rem;
    border-radius: 999px;
    margin-top: 0.4rem;
    cursor: pointer;
    transition: all 0.2s ease;
}

.desk-passcode-copy:hover {
    background: rgba(255, 255, 255, 0.18);
    color: #ffffff;
}

.desk-wa-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    width: 100%;
    background: #25d366;
    color: white;
    text-decoration: none;
    font-weight: 600;
    font-size: 0.84rem;
    padding: 0.6rem;
    border-radius: 0.55rem;
    box-shadow: 0 4px 12px rgba(37, 211, 102, 0.3);
    transition: all 0.2s ease;
}

.desk-wa-btn:hover {
    background: #20ba5a;
    transform: translateY(-1px);
    box-shadow: 0 6px 16px rgba(37, 211, 102, 0.4);
    color: white;
}

/* ── Interactive Chips ── */
.desk-chips-wrap {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    margin-top: 0.7rem;
}

.desk-chip {
    background: rgba(99, 102, 241, 0.12);
    border: 1px solid rgba(99, 102, 241, 0.3);
    color: #818cf8;
    padding: 0.38rem 0.75rem;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
}

.desk-chip:hover {
    background: var(--primary, #6366f1);
    color: #ffffff;
    border-color: var(--primary, #6366f1);
    transform: translateY(-1px);
}